State Farm® Insurance Agent Jocelyn Hope

"Alanis & Averion were such an amazing help! They were able to get affordable coverage for multiple cars with ease! They were very nice and knowledgeable. Definitely recommend speaking with them for all your coverage needs!"

"Son demasiado profesionales, me encanta y confío en ellos 👌"

"Averion always very helpful!"

"Needed help updating paperwork for my Homeowners insurance and Cheryl from the Jocelyn Hope Agency responded and followed up with an email right away. Excellent customer service."

"Thank you for your services"

"I really enjoy seeing the ladies they help me out Thank you so much"

"I spoke with Perla today regarding an address change, renter's insurance, reviewed my coverages, and discussed my renewal rates, she was amazing! Perla is very knowledgeable about their products and services. She is very personable and professional, she took the time to answer all my questions and even brought my attention to matters I had not thought of...it was a great experience talking with her today!"

"Perla was very helpful and answered all the questions and concerns I had with the ins and outs of the insurance I purchased"

"Cheryl was very helpful in answering my questions and promptly getting me the documents we needed."

"Michael Reid & Sheryl were extremely helpful in helping me create a new policy with state farm for my relocation to Dallas. Highly Recommend!!!"

"Very friendly staff, affordable pricing, and always responsive. I highly recommend this office and insurance coverage to everyone. I've saved over $2600 by moving to State Farm."

"I really Enjoyed speaking with Cheryl Kimmel,a very Professional Young Lady. She is so Caring,Polite & Informative. She made me Feel Confident that she the right person to Contact for any questions I have cause she was so Helpful & Explains it to you. She also took care of Everything in a Timely Manner. Thank you very much, Sincerely Phillis Dunnington."

"Perla answered all of questions and helped us understand all of the components of our coverage. Great customer service!"

"Cheryl was very professional and courteous. She helped me get home and auto at rates below my current progressive policy and better coverage. Happy to find State Farm and will be recommending Cheryl Kimmel to my friends that might want to save some money.
Tad"

"affordable policies and exceptional customer service. everyone in the office is professional and knowledgeable about State Farm’s products."

"Question about class 4 shingles and the discount that would apply to the home insurance. Handled quickly and efficiently. Received the form that I would submit after the work is completed. Always easy to work with the Jocelyn Hope office of State Farm"

"I was having issues with a third-party company in alliance with my leasing office regarding my renters insurance policy. For months I had been charged a non compliance fee, although I had an active insurance policy. Multiple times I had to get in contact with the third-party company and show proof of my insurance while requesting a refund for the months charged and kept getting the run around and being told that a refund would not be possible. Additionally, they told me that I had “canceled” my policy months previous and that also put me out of eligibility for any kind of refund - but I knew this was untrue so I called StateFarm and explained my situation to a lovely representative named Averion. She immediately text me her email address so I could forward her the email thread, and was then able to send her own email explaining my active policy and the inaccuracy of any “canceled” policy. Due to Averion’s professionalism, immediate action, and care for her client, I was able to FINALLY get a refund and solidify my policy within the third-party company’s system - thank you, Averion!!!!

I would also like to say that I’ve never been disappointed with any representative I’ve encountered through StateFarm; EVERY person has been helpful, extremely kind, and professional!"

"Whenever I have needed State Farm, there has never been a fuss. They walk me through the process and we are taken care of quickly and professionally. I aways work with knowledgeable and friendly folks. A big thank you to my home team. Jocelyn Hopes team is amazing. Thank you Kristie, Cheryl and the rest of the amazing team. I have never worked with a better insurance company. Update, they are always on top of my policies and completely transparent. They make sure whenever you call, that your policy or policies are what you wanted and any policy changes."

"Perla was so helpful. She was able to save my family hundreds of dollars."

"Cheryl did a great job in helping me with my insurance needs."

"I have been a customer of this office for a few years now. Michael Reid has assisted me in reviewing my life, auto, and renter's insurance. He is exceptional at explaining and presenting the options for consideration plainly and clearly. It is obvious that he has subject matter expertise in his field and he gave me the tools I need to have quality conversations with my loved ones about coverage. He provides a no pressure/low pressure approach, choosing to inform rather than instill fear. I feel like I am partnered with an excellent office/agent to make these important life decisions. Highly, highly recommended!!!!!!"

"Cheryl and Averion were very helpful and extremely responsive to my inquiries. The entire staff is very knowledgeable and we’re willing to take the time to walk through all of the relevant details."

"I came in with an unusual request. I needed help uploading a document so I can get a copy of my birth certificate. The ladies were so helpful and the younger lady was superb. The task was completed and I really appreciate their help. Thank you so much."

"I talked with Cheryl today concerning a question. Cheryl, like others I’ve talked with concerning whatever question my mind seems to entertain that day, was very pleasant and helpful. She seemingly, very naturally, took the time to listen to my concerns and respond clarifying the issue. I have appreciated those I have worked with at Jocelyn Hope ‘s State Farm Agency."

"I’ve been a State Farm Customer for over 40 years. My agent was a personal friend and I always got great service. When I moved to Texas a five years ago I changed agents as my friend had retired. I honestly didn’t expect to get this level of customer service anymore but Jocelyn Hope and her team have delivered. I highly recommend them for your insurance needs."