Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Veronica Huron

November 21, 2023

5  out of  5 rating by Veronica Huron
"Chani and staff at Jocelyn Hope State Farm are efficient, helpful, and always a delight to speak with."

Brendan Reid

November 18, 2023

5  out of  5 rating by Brendan Reid
"Appreciate Micheal for helping my family with our life insurance."

Keith Scott

November 17, 2023

5  out of  5 rating by Keith Scott
"Excellent Experience"

DeDe Kenne

November 17, 2023

5  out of  5 rating by DeDe Kenne
"Thank you Jocelyn Hope for your wonderful service in providing insurance coverage for my wife and I, you were great in asking and answering our questions again Thank You!!!"

Thomas Ohlhabor

November 17, 2023

5  out of  5 rating by Thomas Ohlhabor
"As we have just moved to Texas lauryn made our insurance transitions so simple. She is of great knowledge and is pleasure to do business with. Thank you !"

Carina Molina

November 17, 2023

5  out of  5 rating by Carina Molina
"Shani give excellent service was a great help was very efficient and very professional glad to have her as a part of you team."

Greg Love

November 17, 2023

5  out of  5 rating by Greg Love
"Lauryn provided excellent assistance in completing various policy transactions for me. Her professional demeanor and attention to detail were critical and she is a great asset to have on your side!"

Christina Duciaome

November 17, 2023

5  out of  5 rating by Christina Duciaome
"Tara was extremely helpful and very knowledgeable!"

Matthew Wiles

November 17, 2023

5  out of  5 rating by Matthew Wiles
"I had to leave my previous big name insurance company after 10+ years because they became too impersonal and kept raising my rates even though I have a clean driving record. In this dog eat dog, rat eat rat world it can be such a daunting task to find the right people that you can feel comfortable with and trust. Sometimes you just have to be lucky or the stars have to be aligned and that’s exactly what happened to me when I called State Farm Jocelyn Hope Insurance. A woman named Lauryn took my phone call and was not only extremely pleasant to talk to, she was incredibly informative, she did not push to sell me anything that I had made clear I was not interested in, and the best part… quoted me a rate that was very fair and reasonable for my purposes. It was a simple and painless transaction. I only wish I would have called them sooner! Highly recommended!"

Norma K

November 17, 2023

5  out of  5 rating by Norma K
"Lauryn Doyle Cox did a great job of finding a plan for us. She is very professional."

Jen G

November 15, 2023

5  out of  5 rating by Jen G
"Great customer service! Enjoyed working with Lauryn on my new policy."

Shakari T

November 10, 2023

5  out of  5 rating by Shakari T
"The life insurance world has always been confusing to me. I didn't understand it so I held off on purchasing a policy. I met Mrs. Jocelyn and I shared with her that I've been reluctant to purchase and lacked knowledge of how it all worked. She took her time with us & broke it down so clearly. She listened to every concern & desire we mentioned & generated the perfect policies that will keep our family covered. I am now looking forward to investing in more coverage that builds wealth. THANK YOU MRS. JOCELYN & TEAM! ❤️"

Russell Follis

November 9, 2023

5  out of  5 rating by Russell Follis
"I was very pleased with my visit with Jocelyn and her team. They were very professional and the follow-up was first rate. So happy I was able to meet them. After our meeting it made my decision to remain with State Farm easy. Thanks for everything."


November 9, 2023

4  out of  5 rating by Tim
"The reason for the four stars is because I'm still not happy with the regional office raising rates when I have been a loyal customer for over 50 years Shani was very good finding me different avenues for getting lower rates with her I would say five stars plus. I appreciate her patience because I was angry when I came in she was was able to calm down my frustrations"

Aurelia Martinez

November 9, 2023

5  out of  5 rating by Aurelia Martinez
"Very helpful in getting the best rates for what we needed, thanks for all your help Jackie!"

Johnny Martinez

November 9, 2023

5  out of  5 rating by Johnny Martinez
"Exceptional agent. Very knowledgeable. Helped get us the best rates!"

Rojim Rodwell

November 3, 2023

5  out of  5 rating by Rojim Rodwell
"Who knew changing to a new agent could be so amazing. It was like being welcomed home. I feel like I'm with someone I can trust. I even saved some money. BTW Shani is amazing, and I couldn't be happier."

Patrick Orphey

November 1, 2023

5  out of  5 rating by Patrick Orphey
"Awesome sauce service!"

Carrie Pruitt

October 31, 2023

5  out of  5 rating by Carrie Pruitt
"Lauryn was such a pleasure to work with. She made everything so easy and seamless. Start to finish was just a matter of minutes. I feel confident with every policy Lauryn handles for my family that she gets me the best coverage at the best price! I highly recommend contacting Lauryn for your insurance needs. She is intelligent, funny and very knowledgeable in her field."

Yolonda Williams

October 20, 2023

5  out of  5 rating by Yolonda Williams
"Shani is very professional and follows up promptly. She’s always very clear in her communication. I love her!"

Don'Dreon St.Julien

October 20, 2023

5  out of  5 rating by Don'Dreon St.Julien
"Lauryn Is the go to agent. I love how she ensures everyone is getting the best deal possible. Lauryn has even started a policy , and called back and told me “ I want to change your policy because I can save you more money”. Lauryn is great, but she always ensures it’s a team effort at State Farm. I believe you’ll be great in any of those agents hands."

Meagan A Doyle

October 20, 2023

5  out of  5 rating by Meagan A Doyle
"My agent Lauryn provides outstanding customer service! Her warm and friendly approach made the entire process a breeze, and she took the time to explain everything clearly. I highly recommend her expertise!"

Debra Miller

October 20, 2023

5  out of  5 rating by Debra Miller
"I just purchased a new home so called State Farm hand Jocelyn took care of my insurance very fast."

Sherry Ryan

October 20, 2023

5  out of  5 rating by Sherry Ryan
"Tara is very helpful with my questions, always friendly and polite." Simpson

October 17, 2023

5  out of  5 rating by Simpson
"Shani is so patient, kind, and has the most calming voice. The establishment is top tier and the the customer service is equally rated!"